Communications With The Tenant

One of the primary duties that a property management expert in Poplar Heights performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Poplar Heights may ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.