Communications With The Tenant

One of the most critical duties that your property management expert in Hillwood performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Hillwood often ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.