Communications With The Tenant

One of the most critical services that any property manager in East Falls Church performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in East Falls Church will often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is against the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.