Communications With The Tenant

One of the most critical services that a property management professional in North Springfield performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in North Springfield often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.