Communications With The Tenant

One of the important duties that your property management professional in Mount Vernon performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Mount Vernon often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.