Communications With The Tenant

Handling interactions with a tenant in McLean

One of the important duties that your property management professional in McLean performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in McLean typically ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.