Communications With The Tenant

One of the important duties that your property management professional in Lorton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Lorton may ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.