Communications With The Tenant

Handling interactions with a tenant in Dunn Loring

One of the most important services that a property management expert in Dunn Loring performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Dunn Loring may ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.


We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.