Communications With The Tenant

Handling interactions with a tenant in Clifton

One of the most critical duties that a property management professional in Clifton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Clifton often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.