Communications With The Tenant

One of the most critical services that your property management expert in Lakepointe performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Lakepointe will often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.