Communications With The Tenant

One of the most critical duties that a property management professional in Burke performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Burke will often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.