Communications With The Tenant

One of the primary duties that a property manager in Bristow performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Renters in Bristow will often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.