Communications With The Tenant

One of the most critical duties that a property management expert in English Oaks performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in English Oaks may ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.