Communications With The Tenant

One of the primary services that any property manager in Mill_branch performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Mill_branch may ask to break rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.