Communications With The Tenant

Managing interactions with a tenant in Fairfax County

One of the important duties that your property manager in Fairfax County performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Fairfax County often ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.