Communications With The Tenant

Handling interactions with a renter in Fairfax County

One of the important duties that a property management professional in Fairfax County performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Fairfax County typically ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.