Communications With The Tenant

Managing interactions with a tenant in Fairfax County

One of the primary duties that your property management professional in Fairfax County performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Fairfax County often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.


We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.