Communications With The Tenant

Handling interactions with a renter in Fairfax

One of the important duties that any property manager in Fairfax performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Fairfax typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.


We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.