Communications With The Tenant

One of the important duties that any property manager in Crystal City performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Crystal City often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.