Communications With The Tenant

One of the primary services that any property management expert in Boston performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Boston often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.