Communications With The Tenant

One of the primary services that your property management expert in Courthouse performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Courthouse may ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.