Communications With The Tenant

Managing interactions with a tenant in Alcova Heights

One of the important services that any property management expert in Alcova Heights performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Alcova Heights often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.


We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.