Communications With The Tenant

Handling interactions with a tenant in Rosslyn

One of the primary services that a property manager in Rosslyn performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Rosslyn will often ask to change rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.


We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.