Communications With The Tenant

One of the most important services that a property management expert in Crystal City performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Crystal City often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.