Communications With The Tenant

One of the most important duties that any property management professional in Clarendon performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Clarendon often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.