Communications With The Tenant

Handling interactions with a tenant in Ballston

One of the most critical services that a property management professional in Ballston performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Ballston may ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.


We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.