Communications With The Tenant

Handling interactions with a renter in Ballston

One of the important services that any property management professional in Ballston performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Ballston may ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.


We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.