Communications With The Tenant

One of the important duties that your property manager in Ballston performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Ballston may ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.