Communications With The Tenant

One of the primary duties that your property management professional in Arlington performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Arlington often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.