Communications With The Tenant

Managing interactions with a tenant in Arlington

One of the important services that your property management professional in Arlington performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Arlington often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.


We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.