Communications With The Tenant

One of the most critical services that a property management professional in West End performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in West End may ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.