Communications With The Tenant

One of the important duties that your property manager in Runnymeade performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Runnymeade may ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.