Communications With The Tenant

Handling interactions with a tenant in Riverwood

One of the primary services that a property manager in Riverwood performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Riverwood often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.


We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.