Communications With The Tenant

Managing interactions with a tenant in Riverwood

One of the primary duties that a property manager in Riverwood performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Riverwood may ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.