Communications With The Tenant

Managing interactions with a tenant in Riverwood

One of the most critical services that your property manager in Riverwood performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Riverwood may ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.


We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.