Communications With The Tenant

One of the primary services that a property manager in Manchester Lakes performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Manchester Lakes often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.