Communications With The Tenant

One of the important services that your property management professional in Fairlington Towne performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Fairlington Towne often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.