Communications With The Tenant

One of the most critical duties that your property management professional in Catalina performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Catalina may ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.