Communications With The Tenant

Handling interactions with a renter in Bush Hill Woods

One of the most critical duties that any property management expert in Bush Hill Woods performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Bush Hill Woods often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.


We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.