Communications With The Tenant

One of the most important duties that a property manager in Beacon Manor performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Beacon Manor often ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.