Communications With The Tenant

One of the most critical services that any property management expert in Alexandria Crossing performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Alexandria Crossing will often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.