Communications With The Tenant

Handling interactions with a renter in Mount Vernon

One of the important services that a property management professional in Mount Vernon performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Mount Vernon typically ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.