Communications With The Tenant

One of the most important services that a property management professional in Del Ray performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Del Ray will often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.