Communications With The Tenant

One of the primary duties that a property management professional in Lukens_farm performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Lukens_farm will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.