Communications With The Tenant

One of the primary duties that any property management professional in Alexandria performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Tenants in Alexandria typically ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.