Communications With The Tenant

One of the primary duties that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.