Communications With The Tenant

One of the important duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Northern Virginia often ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.