Communications With The Tenant

One of the important services that any property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Tenants in Northern Virginia often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.