Communications With The Tenant

One of the primary services that any property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Northern Virginia often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.