Communications With The Tenant

Managing interactions with a tenant in Northern Virginia

One of the important duties that your property management professional in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.