Communications With The Tenant

Managing interactions with a tenant in Northern Virginia

One of the most critical duties that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.


We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.