One of the primary services that any property manager performs is providing a level of separation between the tenant and the landlord. The landlord should avoid any direct contact with the tenant. Important: avoid sharing your contact information with the tenant.
Tenants often ask to bend rules, break lease provisions or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness and the landlord can grant a request that is counter to the landlord's interests.
The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.
Tenants can also use contact to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner.
Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests. We're paid to be your protect your interests. It's harder to do that job when the tenant is going to ask you to second-guess our work.
Landlord Reference
- Before you rent out your property . . .
- Collections & Evictions
- Communications with the Tenant
- During Tenancy / the Lease Term
- End of Tenancy &/or Breaking the Lease
- How does the landlord get paid?
- How to handle the association and your community
- How to handle utilities
- How We Find Tenants
- Insurance
- Keys
- Landlord Responsibilities
- Maintenance, Repairs & Inspections
- Move-In Inspection
- Property Management Information Form
- Selling A 1031 Tax Exchange & Mor
- Starting Your Rental
- The Landlord's New Address
- Vetting Tenants