Communications With The Tenant

One of the most important duties that a property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.