Communications With The Tenant

Handling interactions with a tenant in Northern Virginia

One of the primary duties that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.